About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture with hospitality, deliver banking solutions and financial technology, and collaborate with experts to support clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting these requirements, including registration after starting and timely completion of annual renewal and updates. An employment offer is contingent on JPMorganChase’s review of relevant background and financial information. Any felony conviction within the last seven years disqualifies candidates from consideration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration and renewals.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and demonstrating Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies to meet branch goals and grow deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Promote ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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