Branch Manager - Clay/Duval and St. Johns, Jacksonville, FL

JPMorgan Chase & Co. • Saint Johns, SC

6d • Onsite

About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent the Chase brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role also involves building relationships with local businesses and engaging with the community.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required for in-person training and meetings and may include out-of-state travel. The position requires NMLS registration under the SAFE Act and is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements. Continued employment depends on meeting applicable registration and compliance requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings; some travel may be out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Ability to meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration requirements.
• Leadership experience coaching and empowering employees.
• Ability to organize and manage competing priorities in a branch environment.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability and desire to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to develop strategies for growing branch deposits and investments and achieving branch goals.
• Understand and meet client needs to build lasting relationships and trust.
• Coach, provide feedback to, and recognize team members to build a high-performing team and support morale and motivation.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.
• Deliver attentive, friendly service and help clients and employees feel welcomed, valued, and understood.
• Provide banking solutions and financial technology and collaborate with experts on clients’ specialized financial needs.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Commission-based pay and/or discretionary incentive compensation may be available for eligible roles, paid as cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED