Branch Manager - Millville, NJ
About The Position
The Branch Manager at Keen Compressed Gas Company in Millville, New Jersey, oversees store operations, drives sales growth, and delivers customer service in the welding and industrial gas products sector. The role develops customer relationships and business strategies while ensuring adherence to company policies and safety regulations. It is responsible for operational excellence, customer satisfaction, and branch profitability. The manager oversees branch personnel, including their daily activities, training, equipment, goals, and performance reviews. The role also handles sales and customer service activities, inventory management, daily accounting and branch administration, compliance and safety, and review of financial reports and performance scorecards.
Requirements
- High school diploma or GED.
- At least two years of demonstrated management or leadership experience.
- At least five years of experience in sales and/or distribution of gases and welding supplies or similar industrial products.
- Proficient knowledge of Microsoft Office applications.
Nice To Haves
- Associate or bachelor's degree.
Responsibilities
- Manage the daily activities of all branch personnel.
- Ensure personnel receive necessary training and have the knowledge and skills to perform their tasks.
- Provide and maintain vehicles, tools, and equipment used by personnel.
- Set employee goals and training schedules.
- Prepare and conduct annual performance reviews with branch employees.
- Communicate significant activity and activity trends to the Branch Area Manager, Vice President of Sales, and/or President.
- Prepare quotes, follow up on active quotes, and generate quotes for Account Managers while assisting with follow-up.
- Sell welding supplies and industrial gases to customers in the store and over the phone.
- Prepare customer orders for shipment by company truck or UPS.
- Collect customer payments and assist the collections department as needed.
- Set up new accounts and promptly resolve billing problems.
- Order non-stock items promptly, expedite customer back orders, and follow non-stock sales procedures.
- Maintain branch inventory and check inventory levels.
- Receive inventory via UPS, company truck, or freight truck; check it in and stock the showroom and warehouse.
- Promptly resolve shipping errors and inventory discrepancies.
- Manage daily accounting paperwork, deliveries, payments, and billings.
- Prepare the daily bank deposit and balance the cash drawer daily.
- Maintain up-to-date product literature and price sheets.
- Tag, record, send out, and invoice customers for torch, welder/tool repairs, and cylinder refills as requested.
- Monitor and report accidents, injuries, and near misses.
- Maintain the vehicle file and update Vehicle Condition Reports as needed.
- Ensure vehicle preventive maintenance is completed as scheduled.
- Perform semi-annual loss prevention inspections and correct deficiencies.
- Review and understand monthly location P&L reports and monthly scorecards.
- Understand the financial impact of active and inactive inventory on hand.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
