Branch Manager - Willingboro Branch - Willingboro, NJ

JPMorganChase • Willingboro, NJ

5d • Onsite

About The Position

As a Branch Manager in a Chase branch, you will lead and manage branch operations, deposit and investment growth, and team coaching. You will create a welcoming environment for clients and employees, deliver attentive service and banking solutions, represent Chase’s brand and culture, and collaborate with specialists to address clients’ financial needs. The role also involves building relationships with local businesses and engaging with the community.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. You must be able to travel as required for in-person training and meetings, which may include out-of-state travel.

This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMorganChase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. Any felony conviction within the last seven years disqualifies applicants. The role requires NMLS registration under the SAFE Act. Continued employment depends on successful registration immediately after starting, annual renewal, required updates, and ongoing compliance with applicable requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings; travel may be out-of-state.
• Successful completion of the Branch Manager Training Program before placement.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act/NMLS registration, renewal, and update requirements.
• No felony conviction within the last seven years.
• Strong leadership and employee coaching skills.
• Ability to organize and manage competing priorities and develop plans for growth and success.
• Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
• Experience maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect people with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch and model the company’s Service, Heart, Curiosity, Courage, and Excellence values.
• Use the Branch Scorecard to identify strategies to achieve branch goals and grow deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Coach, provide feedback to, and recognize team members to develop a high-performing and motivated team.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
• Influence, educate, and connect the team, partners, and clients with technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED