Branch Manager for Home Care Agency

Overture Home Care•Dallas, TX

1d•Onsite

About The Position

Join the team at Overture Home Care and help lead a growing home care organization dedicated to providing compassionate, high-quality care throughout the DFW area. At Overture Home Care, we believe in treating every client and employee with Patience, Dignity, and Discretion. We are seeking an experienced, driven, and compassionate Branch Manager to oversee operations for our Dallas location and help support both our clients and caregiving teams.

Requirements

High school diploma required; Associate degree preferred.
Minimum 2 years of experience in home care
Leadership or management experience preferred
Strong communication and organizational skills
Ability to work in a fast-paced environment and manage multiple priorities
Reliable transportation and valid driver’s license required
Passion for leadership, customer service, and team development
Must be in good standing with the federal government and not on any exclusion lists.

Responsibilities

Overseeing daily branch operations and workflow
Managing office staff and caregiver support teams
Supporting recruiting, onboarding, and retention efforts
Monitoring branch KPIs and operational performance
Assisting with scheduling coverage and emergency staffing needs
Coaching and developing employees for success
Supporting client satisfaction and service continuity
Ensuring compliance with company policies and healthcare regulations
Participating in on-call leadership responsibilities as needed
Building strong relationships with caregivers, clients, families, and community partners