Branch Manager - Office 1665

Attain FinanceSault Ste. Marie, ON
Onsite

About The Position

LendDirect, a member of the Attain Finance family, offers over 50 years of expertise in providing credit solutions across the U.S. and Canada. They are a leading consumer credit lender focused on innovation and collaboration, with a portfolio including brands like Cash Money®, LendDirect®, and Heights Finance. The company is seeking individuals ready to make a difference in consumer finance and join a dynamic team that values contributions and is shaping the future of the industry.

Requirements

  • Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
  • Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
  • Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
  • Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
  • Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
  • Educational Background: High School diploma or equivalent

Nice To Haves

  • associate or bachelor’s degree is a plus.
  • 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

  • Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
  • Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
  • Address Delinquency: Proactively manage delinquent accounts with urgency.
  • Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
  • Develop Your Team: Coach, mentor, and develop careers, leading by example, inspiring growth, and fostering a culture of customer service excellence and strong relationships.
  • Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
  • Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Benefits

  • Paid Time Off Program
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability
  • other voluntary coverages
  • RRSP/DPSP program once you have completed 3 months of employment with a company match
  • Employee Assistance Program
  • Emergency Relief Fund
  • Diversity and Inclusion Council
  • Tuition Reimbursement
  • Leadership Development Programs
  • potential to earn through the Monthly Bonus Program
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