Branch Manager - Sanford Lake Forest

FAIRWINDS Credit Union • Sanford, FL

8d • Onsite

About The Position

As a Branch Manager for our Sanford Lake Forest branch, you will lead by example and empower your team to deliver exceptional service, develop strong member relationships, and bring our mission of financial freedom to life in the communities we serve. Your leadership will be the foundation for member success, team growth, and overall branch performance.

Requirements

• Proven experience in bank or credit union preferred, with demonstrated success in leading teams and driving results.
• Availability to work during branch hours, including Saturdays as needed.
• Strong leadership, coaching, and team development skills.
• Excellent communication and interpersonal abilities, with a passion for delivering exceptional member service.
• Strong business acumen, with the ability to analyze performance data and implement improvement strategies.

Responsibilities

• Oversee all functional areas of the branch. Responsible for monitoring and overseeing daily operations and assisting where needed to ensure that member and crewmember needs are met.
• Manage all aspects related to branch crewmembers which includes staffing, hiring, scheduling, evaluations, training, and coaching crewmembers to maximize their career potential.
• Ensure member service standards are consistently met within the branch and fosters an environment that demonstrates the FAIRWINDS Way.
• Effectively utilize cross-selling strategies to offer credit union products and services to members. Responsible for Business Development of the market area to achieve credit union goals and objectives.
• Focus on complete member satisfaction by retaining and deepening the relationship with members and potential members including account recovery.
• Demonstrate involvement in the community to strengthen Credit Union public relations and external business development activities. Complete volunteer/service hours as assigned.
• Monitor and develop branch portfolio to enhance member relationships and to meet branch scorecard objectives.
• Develop and monitor Business Loan strategies for new and existing relationships to meet targeted goals.
• Utilize sales management skills and foster a coaching environment to ensure protective solutions expectations are met for the branch.
• Responsible for strategic planning within the branch which includes monitoring growth, profitability, budgeting, and completion of business/action plans.
• Effectively utilize decision making abilities to ensure safety and soundness of the credit union, its members and the adherence to policies, procedures and regulatory requirements.

Benefits

• 11 paid holidays
• generous paid time off
• 6% 401(k) match
• $700 annual contribution to your Health Savings Account
• comprehensive maternity leave program
• medical, dental, vision, disability, and life insurance
• leadership development
• tuition assistance
• advancement opportunities
• rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed