Delafield - Lawn Care Branch Manager

Naturescape•Delafield, WI

21h•$54,080•Hybrid

About The Position

Naturescape is seeking to hire a Branch Manager in Delafield, WI to lead a developing branch to continued growth and success. This is a long-term career opportunity in lawn and landscape care with a stable, family-owned business where you will be a valued and respected member of a close-knit team. The role involves a variety of responsibilities, and no two days are often the same. As a branch manager, you will strategically divide your time between maximizing your branch's production in the field, increasing sales, and developing your employees. You will meet with your branch employees on a weekly basis as a group to review technical information, sales strategies, and service methods. You will also spend time with your specialists individually, training and guiding them to excellence. You will do this with every specialist, from the veterans who are looking to maximize their performance to the brand-new specialists you interview and hire to keep your branch fully staffed. You will actively guide and direct your administrative assistants, ensuring they can offer customers the highest level of service and education. These assistants will not only interact with your customers and generate sales for your branch, but they will also help you to keep the office organized and running efficiently. When you're in the office, you'll work to help your specialists maintain efficient routes and will use the wealth of data at your disposal to strategize, make the most efficient use of your specialists' time, and keep your branch's services on schedule. You may also be in contact with customers yourself, helping to resolve concerns and ensuring their satisfaction. Outside of the office, you'll typically have multiple opportunities to drive your branch forward, including auditing the work of your specialists and meeting with customers to discuss concerns, as well as performing services for customers yourself. Finally, you will regularly assess the needs of your branch, taking initiative to make the best choice for your employees and your customers.

Requirements

Valid driver's license and good driving record
Ability to lift up to 50 lbs
Motivated with a desire to learn

Nice To Haves

Previous management or supervisory experience is a plus
Passionate about the outdoors and helping people

Responsibilities

Lead a developing branch to continued growth and success.
Strategically divide time between maximizing branch production in the field, increasing sales, and developing employees.
Meet with branch employees weekly to review technical information, sales strategies, and service methods.
Spend time with specialists individually, training and guiding them.
Interview and hire new specialists.
Guide and direct administrative assistants to ensure high customer service and education.
Help specialists maintain efficient routes.
Use data to strategize and make efficient use of specialists' time.
Keep branch services on schedule.
Contact customers to resolve concerns and ensure satisfaction.
Audit the work of specialists.
Meet with customers to discuss concerns.
Perform services for customers.
Regularly assess branch needs and take initiative for the best choice for employees and customers.