Branch Manager - Waterworks

Ferguson Enterprises•Bozeman, MT

10d

About The Position

Ferguson is seeking a Branch Manager to lead its Bozeman, Montana Waterworks branch operations. This hands-on leadership role is responsible for supervising daily operations, leading a team, and delivering outstanding customer service. The manager oversees a branch with a volume of $5–10 million and directly supervises 1–5 associates. The position reports to the General Manager. The Branch Manager oversees branch operations and financial performance, including inventory, shipments, budgeting, capital planning, and profit and loss. The role also includes hands-on shipping, receiving, and customer service duties when coverage is needed. The manager leads employee hiring, scheduling, training, and management; maintains relationships with customers, internal stakeholders, and vendors; and promotes safety and compliance with company policies and legal requirements.

Requirements

Experience with day-to-day branch functions and people management.
Experience in the water, wastewater, or a related infrastructure industry.
Strong leadership and team-building skills.
Excellent organizational and problem-solving abilities.
Proficiency in using data to drive decisions.
Understanding of the sales side of the business and how to influence sales.
Strong relationship-building skills with customers, vendors, and associates.
Knowledge of safety regulations and compliance standards.
Financial literacy and experience managing budgets and profit-and-loss statements.

Responsibilities

Manage daily branch operations, including inventory, shipments, and customer service.
Supervise and train warehouse and customer service personnel.
Perform hands-on shipping, receiving, and customer service duties when coverage is needed.
Uphold safety standards and ensure compliance with company policies and legal regulations.
Oversee branch financial performance, budgeting, capital planning, and profit and loss.
Develop and maintain relationships with customers, internal stakeholders, and vendors.
Use data to make decisions and improve branch performance.
Manage employees, including hiring and scheduling.