Branch Manager - 083
About The Position
Sun Loan Company is seeking a reliable and ambitious Branch Manager to oversee branch operations, drive business performance, develop team members, and build strong customer and community relationships. The Branch Manager is responsible for achieving branch goals, ensuring compliance with company policies, maintaining profitability, and creating a positive, high-performing culture. The ideal candidate is a strong leader with excellent operational, financial, and customer service skills who thrives in a fast-paced environment. The role may include preparing taxes where required by the branch location, traveling locally for meetings and business needs, and working an assigned schedule that may vary by location and business needs. Branches are open Monday through Saturday, with Saturday hours rotational and based on business needs; there are no Sunday hours. Occasional overtime may be required.
Requirements
- Previous management experience in the loan industry is strongly preferred.
- Alternatively, 2–3 years of management experience in customer service, financial services, collections, or a related industry.
- Ability to travel locally for meetings and business needs, up to 5%.
- Must be available to work an assigned schedule, which may include hours outside the typical branch schedule and occasional overtime.
Nice To Haves
- Previous management experience in the loan industry.
Responsibilities
- Oversee daily branch operations and ensure compliance with company policies and procedures.
- Lead, coach, and develop Loan Specialists through training, mentoring, and performance management.
- Foster a culture of accountability, growth, and teamwork.
- Establish and monitor branch performance goals and drive profitability.
- Review financial reports and identify opportunities to improve branch performance.
- Approve, decline, or coordinate loan application decisions in accordance with company guidelines.
- Assist Loan Specialists with loan processing and collection efforts as needed.
- Resolve challenging customer situations professionally while maintaining positive relationships and encouraging repeat business.
- Prepare taxes where applicable based on location requirements.
- Develop branch growth strategies through networking, community involvement, and local business partnerships.
- Collaborate with team members to achieve branch objectives and deliver exceptional customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
