Branch Manager - Steam Pump

Pima Federal Credit Union•Oro Valley, AZ

2d•Onsite

About The Position

Pima Federal Credit Union is looking to hire a full-time Branch Manager. Our Branch Managers are enthusiastic about providing exceptional service to our members. This position is responsible for directing all branch functions including member service, sales, and business development. Our Branch Managers create an environment that encourages the use of electronic banking services, educates members, provides superior service and develops relationships to position the credit union for future growth opportunities. They always take the time to establish rapport with members and listen carefully so that the absolute best financial products and services can be recommended to meet our members' needs; and they are passionate about coaching our employees to do the same! This position will create branch specific strategies to expand the credit union business and achieve credit union goals. This will be accomplished by increasing the overall productivity of the branch, implementing relevant employee training, budgeting effectively, eliminating inefficiencies, and capturing growth opportunities. This role also oversees the daily operation of branch staffing, hiring, training, scheduling, discipline, discharge, supervision and development. Branch Managers are expected support and/or perform branch operation functions to include but not limited to cash vault activity, monthly audits (cash drawers, cash recycler/dispenser, ATM, vault and instant issue cards), and dual control processes as required.

Requirements

High school diploma or equivalent
Five years previous management experience in a financial institution; OR Two years of the following: Teller/New Accounts experience, Loan Officer experience, and supervisory experience in a financial institution
Knowledge of general financial institution policies and procedures
Intermediate level proficiency with computers and software applications including Microsoft Word and Excel
Excellent communication and writing skills
Strong analytical and decision-making skills
Honest and trustworthy

Nice To Haves

College degree in business, finance, accounting or related field preferred

Responsibilities

Directing all branch functions including member service, sales, and business development.
Creating an environment that encourages the use of electronic banking services, educates members, provides superior service and develops relationships to position the credit union for future growth opportunities.
Establishing rapport with members and listening carefully to recommend the best financial products and services.
Coaching employees to provide superior service.
Creating branch specific strategies to expand the credit union business and achieve credit union goals.
Increasing the overall productivity of the branch.
Implementing relevant employee training.
Budgeting effectively.
Eliminating inefficiencies.
Capturing growth opportunities.
Overseeing the daily operation of branch staffing, hiring, training, scheduling, discipline, discharge, supervision and development.
Supporting and/or performing branch operation functions to include but not limited to cash vault activity, monthly audits (cash drawers, cash recycler/dispenser, ATM, vault and instant issue cards), and dual control processes as required.

Benefits

Medical, dental, and vision insurance with a generous contribution from the credit union
100% company-paid life insurance
100% company-paid short-term disability
100% company-paid long-term disability
100% company-paid employee assistance program (EAP)
Access to flexible spending account (FSA) options
Critical illness insurance
Accident coverage
Buy-up options on life insurance
401(k) plan with company match
100% company-funded pension plan
Generous paid time off policies
11 paid holidays
Tuition Reimbursement
Access to on-demand pay
Access to one-on-one financial planning
An award-winning wellness program
Access to an on-site car repair service
Employee appreciation events
Paid volunteer time
Healthy work-life balance