About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, friendly service and create a welcoming environment that puts employees and clients first. You will represent Chase’s brand and culture, provide banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You will complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting those requirements, including registration after starting and completing annual renewal and required updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements, including the applicable review of criminal conviction history, credit report, NMLS information, and other relevant information.
  • NMLS registration under the SAFE Act, or updating an existing registration as needed; comply with registration, annual renewal, and update requirements.
  • Any felony conviction within the last seven years disqualifies candidates from consideration.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Share a clear vision and embody the company’s Service, Heart, Curiosity, Courage, and Excellence values to motivate the branch team.
  • Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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