Branch Manager 4 - Summerlin-Las Vegas, NV

U.S. Bank•Las Vegas, NV
•$91,440 - $111,760•Onsite

About The Position

The Branch Manager 4 leads and manages branch operations to meet goals, ensure compliance with banking laws and regulations, and deliver an excellent customer experience consistent with U.S. Bank’s culture and core values. The manager coaches, develops, mentors, and trains team members, and exercises independent judgment in carrying out the role. The position uses communication and critical thinking to identify customers’ financial needs and recommend appropriate products and services. It helps individual and business customers pursue financial goals by collaborating with partners in wealth, business banking, mortgage, and payment services. The Branch Manager also leads the customer experience, motivates and directs the team, grows the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. The role requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit checks. Employees must maintain awareness of and comply with the U.S. Bancorp Code of Ethics and the laws, regulations, policies, and procedures relevant to their position. This role is performed at a U.S. Bank location five days per week.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Four to five years of experience working in a sales, retail management, or banking environment.
  • NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
  • Ability to work from a U.S. Bank location five days per week.

Nice To Haves

  • Advanced product and service knowledge and thorough knowledge of regulatory, policy, and compliance issues.
  • Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
  • Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
  • Analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
  • Strong interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
  • Ability to evaluate and resolve problems and issues with minimal guidance.
  • Demonstrated success in a retail sales environment.
  • Working knowledge of employment practices, including rewards and recognition, employee development, and change management.
  • Adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insights.

Responsibilities

  • Lead and manage branch operations to ensure goals are met and banking laws and regulations are followed.
  • Demonstrate and ensure the team provides an excellent customer experience reflecting U.S. Bank culture and core values.
  • Coach, develop, mentor, and train team members.
  • Identify customers’ financial resources and needs and recommend appropriate products and services.
  • Collaborate with wealth, business banking, mortgage, and payment services partners to help customers reach financial goals.
  • Motivate and direct the team, expand the customer base, and lead the customer experience.
  • Participate in the local market and community to identify needs and promote U.S. Bank products and services.
  • Maintain awareness of and comply with the Code of Ethics and applicable laws, regulations, policies, and procedures.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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