Branch Financial Sales & Service Manager

First Northern Credit UnionEvanston, IL
$64,800 - $68,765Onsite

About The Position

We are seeking a Branch Financial Sales & Service Manager for our Evanston Branch. This role involves analyzing members' financial needs, leading and motivating branch sales and service staff, and achieving assigned sales goals. The manager will oversee a team of 5.5 FTE employees and handle a variety of consumer/personal deposit and loan applications. There is a strong emphasis on new memberships, loans, and cross-selling additional products and services. The manager will also be responsible for organizing and participating in community and Select Employee Group events to promote First Northern products and services.

Requirements

  • Sales experience.
  • Management experience.
  • Bachelor's degree.
  • Solid computer skills.
  • Analytical skills.
  • Math skills.
  • Communication skills.

Nice To Haves

  • Credit union experience.
  • Banking experience.
  • Bilingual (English/Spanish).

Responsibilities

  • Lead and motivate branch sales and service staff.
  • Achieve assigned sales goals for the branch and department.
  • Analyze members' financial needs.
  • Handle consumer/personal deposit and loan applications from start to finish.
  • Focus on new memberships and loans.
  • Follow up on new membership applications, pending lending applications, completed lending applications, and cross-sale tickets.
  • Conduct outbound calling.
  • Cross-sell additional products and services to achieve household and product penetration goals.
  • Organize and participate in community and Select Employee Group events.
  • Lead efforts in coordination with Business Development and Marketing Departments to promote products and services.
  • Work with local businesses, organizations, and community leaders to strengthen relationships.

Benefits

  • Great benefits and pay.
  • Monthly incentives.
  • Background and credit checks are conducted for all positions.
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