Branch Director - Home Health

VitalCaring Group•Tampa, FL

1d•Remote

About The Position

At VitalCaring, our team members transform lives and foster hope through genuine caring. The Branch Director provides leadership and oversight for all hospice patient care services and clinical personnel. This role ensures the delivery of high-quality, compliant, compassionate end-of-life care aligned with our values—trustworthy, capable, compassionate, proactive, and called. Every encounter is an opportunity to make a meaningful difference, and you will help bring a culture of caring to every patient, family, and team member interaction.

Requirements

Registered Nurse with current state licensure.
Bachelor’s degree in Nursing from an accredited NLN program.
At least three years of management experience in home health or a related healthcare organization.
Proven ability to supervise and direct professional and administrative personnel.
Strong interpersonal skills with the ability to market and work tactfully with customers and the community.
Excellent observation, verbal communication, and written communication skills.
Knowledge of business management, regulatory requirements, and accreditation standards.

Nice To Haves

Master’s degree in hospice preferred.

Responsibilities

Coordinate and oversee all direct and indirect patient care services delivered by clinical team members.
Complete assigned workflow tasks and responsibilities in the EMR for the Branch Director role.
Provide guidance, coaching, and support to the Patient Services Coordinator (PSC) and Clinical Care Manager (CCM) to continuously elevate hospice services.
Support clinical personnel in assessment, planning, implementation, and evaluation of patient and caregiver care.
Conduct clinical performance evaluations annually—or more frequently when necessary.
Oversee patient clinical records, statistics, reports, and documentation to support evaluation and reporting of agency activity.
Ensure clinical records are properly maintained and compliant with local, state, and federal requirements.
Maintain adequate inventory of supplies and equipment for safe and effective patient care.
Ensure availability during operating hours and maintain oversight of patient care delivery, personnel assignments, care coordination, ongoing assessments, and plan-of-care updates.
Assist CCMs in managing clinical teams and planning activities.
Support the Administrator and Regional Director of Operations in preparation and administration of the agency’s budget.
Review operational indicators to assess census trends and their impact on staffing, revenue, and expenses.
Support CCMs in developing skills for evaluating and coaching clinicians.
Recruit, hire, evaluate, and terminate personnel as needed.
Develop, implement, and oversee orientation for new personnel (directly or through delegation).
Plan and implement in-service and continuing education programs to support team development.
Participate in performance improvement activities, productivity assessments, and quarterly/annual reviews.
Ensure quality and safe delivery of hospice services across the branch.
Support development of agency goals and administer policies and procedures.
Ensure compliance with all local, state, and federal laws and ACHC Home Care standards when applicable.
Remain informed on developments in nursing and hospice and share updates with staff.
Promote hospice referrals within the healthcare community.
Perform additional duties as assigned by the Administrator or Regional Director of Operations.