Branch Director, Home Health

CenterWell • Amory, MS

1d • Onsite

About The Position

The Branch Director is accountable for managing the day-to-day branch operations to ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered. Develops, plans, implements, analyzes and organizes operations for the Branch. Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s). Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals. Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services. Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies. Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources. Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols. Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participates in sales and marketing initiatives.

Requirements

• Current and unrestricted Registered Nurse licensure (in the state of practice)
• Home Health experience required
• Minimum of 2 years of healthcare operations management experience, within Home Health
• Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team
• Experienced with quality improvement monitoring and reporting tools and methods
• Knowledge of business management, governmental regulations, and accreditation standards
• Fiscal management experience
• Excellent verbal and written communication skills
• EMR proficiency
• Proficient with Microsoft Word and Excel
• Must possess a valid state driver's license, reliable transportation, and automobile liability insurance

Nice To Haves

• Prior Homecare Homebase (HCHB) experience is a plus

Responsibilities

• Managing the day-to-day branch operations
• Ensuring operational efficiencies
• Ensuring quality of patient care
• Ensuring regulatory compliance
• Supporting business development & patient base growth
• Achieving key performance indicators
• People management/development
• Supervising branch/clinical staff
• Ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process
• Long-range planning
• Ensuring fiscal viability
• Ensuring quality of care provided by the branch
• Recruiting, interviewing, and hiring staff
• Monitoring quality care and organizational performance
• Assisting other disciplines in coordinating activities when necessary
• Assuming responsibility for continuity, appropriateness, and quality of services delivered
• Developing, planning, implementing, analyzing and organizing operations for the Branch
• Providing supervision and support to the Clinical Manager(s) for the delivery of care
• Establishing Branch's revenue and budget goals in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department
• Providing support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services
• Maintaining office operations in an efficient, productive, effective, and organized manner
• Conducting continuous quality improvement quarterly committee meetings
• Reviewing all patient satisfaction data
• Following up on negative patient satisfaction surveys and follow-up visits with referral sources
• Communicating with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols
• Partnering with Sales Directors and Account Manager(s) to meet budgeted admission goals
• Participating in sales and marketing initiatives

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed