Inside Sales/Warehouse Support
About The Position
Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement building products. With 3 manufacturing facilities and distribution branches coast to coast, we provide our customers with superior products and services. As a Branch Inside Sales Support/Warehouseperson Representative, you are an essential part of the Gentek team. You will make sure our customers get the products and/or information they need and get them on their way. If you don’t already have expert knowledge of the building products we carry, you will be willing and able to develop the knowledge you need to provide the exceptional customer service experience that our customers have come to expect from us. Gentek is growing. Come grow with us. If you think you have what it takes to be a Branch Customer Service Representative, you may just be the candidate we’re looking for. Accommodations for applicants with disabilities available upon request.
Requirements
- Completed High School certificate a must.
- Bilingual (French/English) preferred.
- Able to read and write word and letter/number sequences.
- Must be computer proficient.
- High compliance with standards, requirements, and processes.
- Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees.
- Must be able to multi-task, prioritize, and perform in a fast-paced environment.
Nice To Haves
- Post-secondary education an asset.
- Experience in the building industry (e.g., hardware store, pro-desk) is valuable, but we are willing to train the right candidate.
Responsibilities
- Greet customers as they enter the distribution branch, or as they call.
- Answer customer inquiries about the materials and services Gentek provides.
- Make it easy for customers to do business with us. You are their business partner.
- Enter and process customer orders through Gentek’s order system.
- Provide accurate and helpful information about products, availability, and delivery status.
- Maintain accurate documentation related to customers and orders.
- Pick orders and prepare them in staging areas for delivery.
- Assist with loading and unloading of delivery trucks.
- Pick orders for immediate pick-up.
- Ensure accuracy of order against paperwork.
- Move incoming product to the designated location in the branch.
Benefits
- A competitive hourly wage.
- Competitive benefits package.
- Savings Plan with matching company contributions.
- A free and confidential Employee & Family Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
