Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams•Tampa, FL
•Onsite

About The Position

The Branch Coordinator supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors for wholesale floorcovering customers. The role assists with scheduling and planning installations and ensures that installation work meets customer and company expectations. The position is based at Store #702112, 4002 W Alva St., Tampa, FL 33614, and is full-time with starting pay of $22.76 per hour. The role involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, employees, vendors, contractors, and the public. Candidates must be at least 18, legally authorized to work in the country of employment without current or future visa sponsorship, and have a valid, unrestricted driver's license. They must be able to retrieve materials and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation, and be willing to work scheduled hours that may include evenings and weekends. The posting lists a high school diploma or GED, relevant customer-facing experience, floorcovering sales or installation experience, industry certification, and multilingual communication skills as preferred qualifications.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without needing employment visa sponsorship now or in the future.
  • Have a valid, unrestricted driver's license.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • For internal Sherwin-Williams applicants: have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
  • For internal Sherwin-Williams applicants: have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience working in a delivery, retail, or customer service position.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
  • Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet the store's budgeted sales and profit goals.
  • Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
  • Ensure customer orders are accurately measured and cut.
  • Conduct on-site installation inspections to ensure customer satisfaction.
  • Ensure installer transactions are properly handled through the store computer operating system and that records are properly maintained.
  • Determine floorcovering installation training needs and require training as appropriate.

Benefits

  • A range of benefits intended to support health and well-being, career development, community connection, retirement, health care, and commuting; specific offerings and eligibility are available through the company's candidate benefits site.
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