Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams•Orlando, FL
•Onsite

About The Position

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors to serve wholesale floorcovering customers. The role assists with scheduling installations and ensures installation work meets expectations. The selected candidate will work at Store #702150, 4506 LB McLeod Rd, #A-400, Orlando, FL 32811. This is a full-time role with starting pay of $22.76 per hour. Duties involve contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other valuables. Access may be supervised or unsupervised. The company has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
  • Must have a valid, unrestricted driver’s license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
  • Internal Sherwin-Williams candidates must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
  • Internal Sherwin-Williams candidates must have completed all HR Cloud eLearning courses required for their current position.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
  • Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet the store’s budgeted sales and profit goals.
  • Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
  • Ensure customer orders are accurately measured and cut.
  • Conduct on-site inspections of installations to ensure customer satisfaction.
  • Ensure installer transactions are handled properly through the store computer operating system and that records are maintained properly.
  • Determine floorcovering installation training needs and require training as appropriate.
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