Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams•Antioch, TN
•Onsite

About The Position

This full-time position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors for wholesale floorcovering customers. The role assists with scheduling installations and ensuring that work is conducted according to expectations. The selected candidate will work at Store #725168, 1506 Antioch Pike, Antioch, TN 37013-2713. The store operates Monday through Friday, 7:00 AM to 5:00 PM. The role involves customer contact, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
  • Must have a valid, unrestricted driver’s license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
  • Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet the store’s budgeted sales and profit goals.
  • Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
  • Ensure customer orders are accurately measured and cut.
  • Conduct on-site installation inspections to ensure customer satisfaction.
  • Ensure installer transactions are handled properly through the store computer operating system and that records are maintained properly.
  • Determine floorcovering installation training needs and require training as appropriate.
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