Branch Complex Senior Manager

Wells Fargo•Monroe, LA

10h

About The Position

Wells Fargo is seeking a Branch Complex Senior Manager in Wealth and Investment Management as part of Wells Fargo Advisors. The role leads one or more branches within a market and builds an environment that supports significant, sustained organic and inorganic growth. This includes coaching Financial Advisors on client acquisition, deepening client relationships through the full range of solutions, and delivering outstanding client service, as well as building and maintaining a cross-channel pipeline to recruit Financial Advisors. The position builds relationships across the branch structure, including Financial Advisors, Client Associates, Governance and Support professionals, and the market leader, as well as with the communities served. It owns and supports branch activity, directs day-to-day workflow, escalates service and risk issues, and ensures coordinated client care. The role is accountable for branch complex P&L and expense management and partners with market leadership to drive growth across the market. This is a non-producing role. The position also involves customer contact and may include assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. It does not include taking an application or offering or negotiating terms of a dwelling-secured transaction. Loan Originator qualification and ongoing regulatory requirements apply. The position is not eligible for visa sponsorship.

Requirements

At least 7 years of Financial Advisory experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 3 years of management or leadership experience.
For US candidates: successful completion of FINRA Series 7 and Series 63 examinations, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
Meet Consumer Financial Protection Bureau Loan Originator qualification requirements and applicable Wells Fargo policies, including financial responsibility, character, financial fitness, and criminal background standards.
For US candidates: obtain and/or maintain appropriate FINRA licenses for ongoing employment; Series 9 and 10 and Series 65 or 66, or equivalents, must be completed within the stated post-commencement deadlines.
Meet applicable state law registration and licensing requirements; specific product or SAFE licenses may apply.
Meet applicable insurance-license requirements within the stated post-commencement deadlines if the licenses are not available to transfer upon hire.
Successfully pass FINRA background screening prior to hire and comply with ongoing regulatory obligations, including periodic screening and mandatory reporting.
Provide information to the Wells Fargo Personal Account Dealing Team and comply with applicable policies concerning outside activities or personal investing if affected.
Comply with Wells Fargo risk, compliance, and governance policies and procedures.

Nice To Haves

Ability to recruit and retain high-performing Financial Advisors.
Ability to balance multiple initiatives.
Ability to effectively manage a large and diverse team of direct reports.
Proven track record of coaching and driving growth.
Experience identifying and managing risk while adhering to governance processes.
Ability to partner with key stakeholders to solve problems and address client concerns.

Responsibilities

Recruit experienced Financial Advisors and retain talent to drive growth.
Lead the team to grow financial outcomes through increased net asset flows, lending balances, and same-store sales.
Develop a culture that drives employee engagement and growth in a branch or series of branches.
Manage branch operations, including staff, partnerships with centers of excellence and support partners, risk and compliance, expenses and P&L, and exceptions.
Execute the Wealth and Investment Management strategic vision to help Advisors and Client Associates serve branch clients.
Collaborate with and influence professionals at all levels, including senior managers, centers of excellence, home office departments, and divisional leaders.
Be a visible leader in the branches and communities served.
Manage allocation of people and financial resources to meet commitments and align with strategic objectives.
Partner with market leadership to support branches and channels represented in the market.
Direct day-to-day workflow, escalate service and risk issues, and coordinate branch activity in support of teams and clients.
Coach Financial Advisors on client acquisition, deepening existing relationships, and client service.
Build and maintain a cross-channel pipeline of Financial Advisors.
Manage the P&L and expenses of the branches in the complex.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms.