Branch Complex Director

Wells Fargo•Bryan, TX

About The Position

Wells Fargo is seeking a Branch Complex Director in Wealth and Investment Management as part of Wells Fargo Advisors. The role leads one or more branches within a market and fosters significant, sustained organic and inorganic growth. The director supports organic growth by coaching Financial Advisors on client acquisition, deepening existing relationships through the full range of solutions, and delivering outstanding client service. Inorganic growth is supported by building and maintaining a cross-channel pipeline and recruiting Financial Advisors. The director builds relationships with Financial Advisors, Client Associates, governance and support professionals, the market leader, and the communities served. The role owns branch activity in support of teams and clients, directs day-to-day workflow, escalates service and risk issues, and ensures coordinated client care. It is accountable for branch-complex P&L and expense management and works with market managers and leadership to grow the market. This is a non-producing role. The position also manages branch staff, risk and compliance, exception management, partnerships with centers of excellence and support partners, and the allocation of people and financial resources. It executes the strategic vision of Wells Fargo’s Wealth and Investment Management group and collaborates with professionals across the organization. The role includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms. The position is subject to loan-originator qualification and ongoing regulatory requirements, as well as FINRA licensing, background screening, and related compliance obligations. It is not eligible for visa sponsorship.

Requirements

  • 10 or more years of Financial Advisory experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • 4 or more years of management or leadership experience.
  • For US positions, successful completion of FINRA Series 7 and 63 examinations, or recognized equivalents, sufficient to qualify for immediate FINRA registration.
  • Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • For ongoing employment in the US, obtain and maintain appropriate FINRA licenses; Series 9 and 10 and FINRA 65 or 66 or equivalents must be completed within the stated post-hire time periods.
  • Meet applicable state registration and licensing requirements; specific product or SAFE licenses may also apply.
  • Successfully pass FINRA background screening before hire and comply with ongoing regulatory obligations and screening.
  • Meet designated insurance-license requirements within the applicable post-hire time period if the required licenses are not available to transfer upon hire.
  • For applicable FINRA qualification exams obtained after September 30, 2018, satisfy the Securities Industry Essentials exam co-requisite.
  • Comply with applicable policies regarding outside activities and personal investing, including providing information to the Wells Fargo Personal Account Dealing Team when required.
  • This position is not eligible for visa sponsorship.

Nice To Haves

  • Ability to recruit and retain high-performing Financial Advisors.
  • Ability to balance multiple initiatives.
  • Ability to effectively manage a large and diverse team of direct reports.
  • Proven track record of coaching and driving growth.
  • Experience identifying and managing risk while adhering to governance processes.
  • Ability to partner with key stakeholders to solve problems and address client concerns.

Responsibilities

  • Recruit experienced Financial Advisors and retain talent to drive growth.
  • Lead the team to improve financial outcomes through increased net asset flows, lending balances, and same-store sales.
  • Develop a culture that drives employee engagement and growth in one or more branches.
  • Manage branch operations, staff, partnerships with centers of excellence and support partners, risk and compliance, expenses and P&L, and exceptions.
  • Execute the Wealth and Investment Management group’s strategic vision to help Advisors and Client Associates serve branch clients.
  • Collaborate with and influence professionals at all levels, including senior managers, centers of excellence, home-office departments, and divisional leaders.
  • Serve as a visible leader in the branches and communities served.
  • Allocate people and financial resources to meet commitments and align with strategic objectives.
  • Partner with the market leadership team to support branches and channels represented in the market.
  • Direct day-to-day workflow, escalate service and risk issues, and ensure coordinated client care.
  • Build and maintain a cross-channel pipeline of Financial Advisors and coach Advisors on client acquisition, relationship deepening, and client service.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms.
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