Branch Banking Opportunities at M&T Bank (Baltimore Co. Department of Economic and Workforce Development Spring Career Fair) - April 28th, 2026

Manufacturers and Traders Trust•Timonium, MD

15h•Onsite

About The Position

At M&T, our greatest asset is our people. They are what set us apart. Working here means more than just having a job. It means working together to make a difference in people’s lives. We strive to make M&T the best place to work, from employee benefits to creating opportunities that help our people learn from – and connect with – each other.

Requirements

High school diploma or equivalent (GED)
Minimum of 6 months customer service experience, including either cash handling or data entry experience
Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center
Minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, OR Minimum of 1 year proven proactive sales experience

Responsibilities

Welcome all bank visitors with a warm and friendly smile
Listen to customers and understand their needs
Educate customers on products and services available to them
Accurately and efficiently process teller transactions
Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), and compliance-related tasks
Support a diverse environment that supports the M&T Bank brand
Complete other related duties as assigned
Make recommendations when appropriate
Work closely with M&T Business partners, when necessary, to ensure all needs are met
Call existing customers to retain and expand relationships
Complete required training under the Federal SAFE Act
Build trust with current clients through regular proactive outreach by email or phone
Develop new customer relationships through outbound calling
Support branch goals by identifying sales, service and referral opportunities
Complete basic customer research to recommend new solutions and drive informed discussions of customers’ financial goals
Schedule, prepare for, and lead appointments with current and prospective customers
Deliver customer solutions in the moments that matter
Identify M&T team members who can solve complex customer problems
Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks