Branch Banking Management Military Apprentice - Tampa, FL

VetJobs•Tampa, FL

5d•Onsite

About The Position

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for the National Branch Network within the Consumer Banking and Lending division. Apprentices participate in a U.S. Department of Labor-accredited program that combines on-the-job training, coursework, and mentorship under the supervision of a hiring manager, program manager, and mentor. The program supports professional development and prepares apprentices to meet the proficiency and experience requirements of an Associate Branch Manager. The role involves leading, managing, and developing a diverse team; fostering engagement, commitment, and accountability for business outcomes; coaching employees on customer engagement behaviors; supporting customer experience and business growth; and promoting operational excellence. Apprentices also help execute policies and procedures in alignment with regulations, audit and escalation requirements, and branch resource allocation. They may assist customers with transactions and serve as a role model in building customer relationships. This SAFE position involves customer contact and may include offering or negotiating terms or taking applications for dwelling-secured transactions. Employment requires compliance with the S.A.F.E. Mortgage Licensing Act and related regulations, SAFE registration, and Loan Originator requirements under Regulation Z.

Requirements

At least 2 years of finance or budgetary experience, or equivalent experience demonstrated through work, training, military experience, or education.
Current or previous military experience.
Enrollment in Wells Fargo’s Department of Labor Registered Apprentice Program.
SAFE registration is required at the time of employment; Wells Fargo will initiate the registration process after the employment start date.
Meet Consumer Financial Protection Bureau Loan Originator qualification requirements, including applicable financial responsibility, character, financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

Military experience in any branch of service, including Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
At least 2 years of leadership experience.
Military experience in a customer-facing role.
Relevant military experience in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
Leadership experience coaching, training, developing, and building a high-performing team.
Experience building and maintaining effective relationships with customers and internal partners.
Experience identifying complex financial needs through customer questions and recommending products and services.
Excellent verbal, written, and interpersonal communication skills.
Self-motivation, initiative, and accountability.
Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
Ability to interact with customers and team members with integrity and professionalism.
Ability to manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
Ability to navigate multiple computer systems and applications and use search tools to find information.
Knowledge and understanding of compliance controls, risk management, and loss prevention.
Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

Responsibilities

Participate in less complex initiatives and identify process-improvement opportunities within the Branch Banking functional area.
Review and analyze basic business, operational, or technical assignments and challenges; research and evaluate alternatives; and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations while developing expertise in Branch Banking, policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
Complete structured apprenticeship duties, including on-the-job training, coursework, and mentorship.
Lead, manage, and develop a diverse team, fostering engagement and accountability for business outcomes.
Coach employees on customer engagement behaviors to enhance customer experience and support business growth.
Support operational excellence, policy and procedure execution, regulatory compliance, audit and escalation procedures, and branch resource allocation.
Assist customers with transactions as needed and model relationship-focused customer service.