Branch Banking Management Military Apprentice - Tampa, FL

Military Spouse Corporate Career Network•Tampa, FL
•Onsite

About The Position

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for the National Branch Network within the Consumer Banking and Lending division. The role is part of a U.S. Department of Labor-accredited apprenticeship program that combines structured on-the-job training, coursework, and mentorship. Apprentices work under the supervision of a hiring manager, program manager, and mentor; program managers facilitate the required professional development path. The program is designed to prepare apprentices for a post-apprenticeship role as a fully functioning Associate Branch Manager. The apprentice develops skills in leading and managing a diverse team, fostering engagement and accountability, guiding customer engagement, coaching behaviors that improve customer experience and business growth, and supporting operational excellence. Responsibilities also involve applying policies and procedures in line with regulations, audit and escalation processes, and resource allocation. The role may include assisting customers with transactions as needed and modeling relationship-focused service. This SAFE position includes customer contact and may involve offering or negotiating terms for, or taking applications for, dwelling-secured transactions. Continued employment depends on meeting applicable SAFE Act requirements, including acceptable background investigation results, and applicable Loan Originator requirements under Regulation Z.

Requirements

  • Meet applicable S.A.F.E. Mortgage Licensing Act of 2008 and related regulatory requirements.
  • Meet Loan Originator requirements under Regulation Z as applicable to the position.
  • Obtain acceptable background investigation results.

Responsibilities

  • Participate in less complex initiatives and identify opportunities for process improvements within the Branch Banking functional area.
  • Review and analyze basic business, operational, or technical assignments or challenges; research and evaluate alternatives; and use independent judgment to guide medium-risk deliverables.
  • Present recommendations for resolving more complex situations and develop expertise in Branch Banking functions, policies, procedures, and compliance requirements.
  • Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
  • Complete structured apprenticeship activities, including on-the-job training, coursework, and mentorship, under the supervision of a hiring manager, program manager, and mentor.
  • Develop the capabilities needed to lead, manage, and develop a diverse team and foster engagement, commitment, and accountability to business outcomes.
  • Learn to guide customer engagement and coach behaviors that enhance customer experience and business growth while supporting operational excellence.
  • Assist customers with transactions as needed and model exceptional, relationship-focused customer service.
  • Follow applicable policies, procedures, regulations, and audit and escalation processes.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
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