Branch Banker

First Utah Bank • Salt Lake City, UT

1d • Onsite

About The Position

Branch Bankers provide stellar customer service, exhibit digital competency, and foster deposit growth. They greet visitors, answer phones, maintain a friendly/respectful demeanor, and perform basic transactions. They also offer appropriate products and solutions, provide tech support for online/mobile banking, and connect customers with appropriate departments. Branch Bankers are expected to increase deposit growth through follow-up and cross-selling, maintain knowledge of duties and bank policies, and focus on community involvement. They may also cover branch opening/closing duties.

Requirements

• High School Diploma (or equivalent) is required
• 2 years branch banking or similar customer service experience is desired

Responsibilities

• Provide stellar customer service by greeting visitors, answering phones, maintaining a friendly/respectful demeanor, and ultimately providing solutions by performing basic transactions (cashing checks, making deposits, opening new accounts).
• Offer appropriate products and solutions (including Treasury Management and Merchant Card Services), provide tech support for online/mobile banking, and connect customers with appropriate departments for additional expertise as needed
• Increase deposit growth through 2x2x2 follow up, completing calling lists, and cross-selling during in-branch visits
• Maintain comprehensive knowledge of duties, regulations, and bank policies & procedures by completing assigned training in a timely manner
• Focus on community involvement by serving on and/or supporting local charities, chambers, and business partners (attend functions, answer questions, and build relationships)
• Rotate with other Branch Bankers to cover Branch Opening/Closing duties as needed
• Utilize excellent communications skills (both verbal and written)

Benefits

• Medical, Dental, and Vision Insurance
• 401k plan plus employer match
• 13 paid holidays
• PTO
• Company-Paid Disability and Life Insurance
• FSA option
• Tuition Reimbursement
• Career Development and Promotion Opportunities (based on available openings, performance, and ability)
• employee events
• monthly bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees