Branch Banker

Bank of Clarke•Winchester, VA

About The Position

The Branch Banker Team Member demonstrates a commitment to delivering quality service and provides customers with best-in-class service by using available tools and resources to assist with their financial needs. The role involves processing transactions, maintaining cash controls, opening and maintaining deposit products and services, and helping customers identify relevant banking products and services. The individual must be flexible during standard bank operating hours. Business travel may be necessary to attend training opportunities. The employee must be able to perform each essential duty satisfactorily; reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Excellent communication skills.
Self-motivated and detail oriented.
Working knowledge of Microsoft Word and Outlook.
Choose what is right over what is easy.
Offer outstanding customer service.
Focus on bettering the community and supporting the team.
Exhibit adaptability.
Be able to perform each essential duty satisfactorily.

Responsibilities

Process financial transactions with speed, efficiency, and accuracy.
Inform staff of operational changes.
Maintain adequate cash controls.
Create and maintain debit cards.
Open and maintain deposit products and services.
Initiate wire transfers.
Understand the Bank’s products and services.
Interact with customers to determine needs and identify cross-selling and referral opportunities.
Resolve customer questions and problems.
Comply with state and federal laws and Bank policies and procedures.
Perform other duties as assigned.