Branch Assistant CIBC Wood Gundy

CIBC•Toronto, ON

10d•Onsite

About The Position

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

Requirements

Notice details that others don't.
Possess critical thinking skills to inform your decision making.
Put clients first and engage with purpose to find the right solutions.
Go the extra mile, because it's the right thing to do.
Be passionate about growing your knowledge and have a strong sense of curiosity.
Care about people and respect different perspectives.
Listen to and learn from the experiences of others.
Have a degree/diploma in business.
Bring your real self to work and live our values - trust, teamwork, and accountability.

Nice To Haves

CSC is an asset

Responsibilities

Provide ongoing support to the branch manager and their team.
Manage the reception area of the Wood Gundy branch.
Provide excellent customer service to clients.
Ensure the efficiency of the operations of the branch through a wide range of administrative activities.
Connect on a personal level to make every interaction meaningful.
Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met.
Respond to requests by answering questions and providing an exceptional experience.
Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities.
Grow your network to create lasting connections that will generate future opportunities.
Work closely with your team to connect clients with the right opportunities.
Assist in problem solving and finding solutions and often going above and beyond in assisting to find a resolution.
Maintain compliance standards in client dealings/client files.
Conduct administrative activities and engage in administrative processes associated with branch management.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development