Branch Administrator

Schill Landscaping and Lawn Care Services LLC•Flint, MI

About The Position

A Branch Administrator performs administrative and clerical functions that support the smooth operation of the branch and help carry out the company’s Purpose and Core Values. The role assists branch management and operations, supports employees and customers, coordinates office activities, and maintains administrative records, supplies, and inventories. The position works in a typical office environment. Employees may sit or stand for long periods and perform office tasks such as typing, scanning, faxing, or looking at a screen for extended periods.

Requirements

High school diploma or equivalent.
At least 1 year of administrative experience.
Strong written and oral communication skills.
Self-motivated, proactive, results-oriented, and able to work with minimal direction.
Strong customer service skills.
Positive attitude and ability to work cooperatively in a team environment.
Organized, with strong attention to detail.
Excellent interpersonal skills.
Strong computer skills in Microsoft Suite and ability to learn new software programs quickly.
Ability to type at least 60 words per minute.
Must be able to pass a drug test.

Nice To Haves

Previous experience with Aspire.
General knowledge of the landscape industry.

Responsibilities

Perform clerical and office-support duties, including data entry, scanning, emailing, photocopying, faxing, mail distribution, and filing.
Assist the Branch Manager and Operations Managers with branch operations; create purchase orders, receive inventory, and help order materials.
Track office supplies, anticipate needs, place and expedite orders, and verify receipt of supplies.
Coordinate events, meetings, and conferences with cross-functional departments; prepare agendas and arrange meeting facilities.
Answer employee questions, direct employees to internal resources, and support branch personnel.
Track issues and service requests and perform follow-up calls to support a positive customer experience.
Welcome visitors, ensure they are comfortable, and direct them to the appropriate person.
Answer incoming calls courteously, provide information, and route callers as needed.
Maintain uniform and PPE inventory and distribute items with appropriate tracking and documentation.
Collect, sort, and distribute incoming mail and packages; assist with preparing and delivering mailings.
Maintain a tidy and comfortable office, including picking up waste, watering plants, tidying the kitchen, and refreshing magazines.
Partner with the IT helpdesk and help troubleshoot basic office technology issues.
Assist walk-in job applicants by explaining how to apply on the employment website.
Assist Human Resources staff as needed.
Maintain training records and follow up to ensure training completion.
Participate in, coordinate, and assist with employee recognition programs and events.
Follow company policies and procedures, including proper handling of confidential and private information.
Perform other duties as assigned.