Branch Administrator

Winter Services • Denver, CO

3d

About The Position

Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information.

Requirements

• High school diploma or G.E.D. equivalent
• Proficient in use of general office equipment (fax and copy machine)
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
• Discretion and trustworthiness due to access and assistance with confidential information
• Excellent communication, time management, and organizational skills

Nice To Haves

• SalesForce and Viaseys Database
• NetSuite, have basic knowledge and understanding

Responsibilities

• Manage all district staffing and recruiting activities
• Maintain office supplies and equipment.
• Coordinate and support general office tasks as needed
• Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually
• Assist and collect all new and returning employee paperwork
• Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)
• Assist seasonal staff with electronic onboarding.
• Engage with all safety, work rules, and regulations to maintain housekeeping standards
• Assist in training and tracking of safety rules and compliance for employees within the district
• Train and administer policies and procedures
• Assist in coordination and scheduling of district required training in and out of the season
• Pre-Season review and photography
• Update route books, customer scopes and maps
• Load storm data and paperwork post storm into shared files
• Post Season review and photography
• Loading of pictures and inspection data into Post Season Cases
• Asset/Parts tracking and accountability
• Invoice flow
• DVIR organization
• Customer Service: Heavily involved in Service Case flow and completion
• Cover customer service when necessary
• A/R Activities
• Ability to contact customers and communicate open aging
• Pull invoicing out of NetSuite and email to customer
• Ability to pull and email invoices
• Understanding of billing processes, making sure customers are receiving their bills via portal uploads or required methods
• Insurance/COI requests as needed
• POC and process external and internal mail / email / packages timely
• Support GM in general office tasks (supplies, meetings coordination, etc.)
• Subcontractor Agreements; creation and processing
• Subcontractor compliance; W9, COI, etc.
• Payroll Verification
• Manage Attendance Sheets/Calendar (Sick and Vacation)
• Enter Cases pertaining to Maintenance/Enhancements and Irrigation

Benefits

• Medical and dental insurance benefits
• Company-sponsored Group Term Life & Short-Term Disability insurance
• 401k retirement plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED