Branch Administrator/Receptionist

Toromont Cat • Concord, ON

2d • CA$39,940 - CA$49,928 • Onsite

About The Position

Toromont Cat is looking for a Receptionist/Branch Administrator to join our team in Concord, ON! This position plays a critical role as the first point of contact with our valued customers and visitors as well as provides support for the sales and management teams in the Branch.

Requirements

• Minimum post-secondary education
• 2 years of experience in an administrative position

Responsibilities

• Demonstrate safe and environmentally responsible work practices in alignment with Toromont’s Health & Safety policies and programs
• Provide prompt, and professional responses to internal and external customer inquiries
• Greet customers and visitors, directing them to the appropriate department or individual
• Answer and direct incoming phone calls in professional manner, ensuring accurate message taking and appropriate follow up
• Coordinate travel accommodations and flight arrangements as needed
• Maintain accurate and organized filing systems for parts documentation
• Complete daily cheque deposits
• Register and discharge PPSA for RPOs and new machine sales
• Process CAT Card transactions through the Fast Iron system
• Run lien cheques on trades as requested by the Sales team
• Process credit applications on behalf of the Credit Team
• Email invoices and account statements to customers upon request
• Create and submit refund requests
• Maintain and update customer profiles in the operating system
• Complete and submit required EFT (Electronic Funds Transfer) forms
• Support the team with additional administrative tasks as required

Benefits

• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree