BPS Vendor Management - LHB

Luminare Health•Overland Park, KS

4d•Remote

About The Position

At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This role is responsible for developing and managing strategic sourcing and vendor relationship partner strategies for assigned vendors related to outsourced Business Process Services (BPS). Manages the selection, acquisition and monitoring of contractual agreements for Business Operations for assigned vendors. Works closely with Business Operations Partners to understand their needs & serves as the central point of contact for purchases, deliveries and challenges related to products and services. Articulates and negotiates service level agreements. Drives partnerships with vendors to optimize service delivery and operational efficiency, in support of measuring, monitoring, and adjusting support to achieve maximum value for the spend.

Requirements

Bachelor’s Degree and 7 years of related experience working in Operations, with experience in onshore and offshore vendor relationship management and/or onshore and offshore vendor relationship owner role
Proven history in vendor relationship management and/or vendor relationship ownership.
Outstanding communication, negotiation, planning, and critical thinking skills.
Ability to read, analyze, and interpret vendor contracts
Ability to understand, negotiate, and track committed contract spend for any given vendor contract we engage in
Need to guide and drive Luminare Health staff on value maximization.
Ability to effectively communicate both in writing and verbally all requirements, contract redlines, and business correspondence.
Ability to effectively present information and respond to questions from Luminare Health staff and our vendors.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

Developing and managing strategic sourcing and vendor relationship partner strategies for assigned vendors related to outsourced Business Process Services (BPS).
Managing the selection, acquisition and monitoring of contractual agreements for Business Operations for assigned vendors.
Working closely with Business Operations Partners to understand their needs and serving as the central point of contact for purchases, deliveries and challenges related to products and services.
Articulating and negotiating service level agreements.
Driving partnerships with vendors to optimize service delivery and operational efficiency, in support of measuring, monitoring, and adjusting support to achieve maximum value for the spend.