Vendor Management Specialist

Chan Zuckerberg InitiativeRedwood City, CA
Hybrid

About The Position

The Chan Zuckerberg Initiative (CZI) is seeking a Vendor Management Specialist to support high-volume contract execution and operational vendor management within its Central Technology division. This role is crucial for ensuring efficient, accurate, and compliant processing of vendor agreements, renewals, and amendments. The Specialist will work closely with Legal, Finance, Security, and business stakeholders to manage the end-to-end contract lifecycle, maintain data integrity, and drive continuous improvement in vendor management processes. This position offers significant exposure to cross-functional partners and provides a foundation for future growth in vendor management and program ownership.

Requirements

  • 1–3 years of experience in vendor management, procurement, contract operations, or a related operational role.
  • Demonstrated ability to manage high-volume, detail-oriented work with strong accuracy and organization.
  • Familiarity with contract lifecycle processes and systems (e.g., CLM, procurement tools).
  • Strong task prioritization and time management skills across multiple concurrent workflows.
  • Clear and effective communication skills when working with cross-functional stakeholders.
  • Ability to follow structured processes while identifying opportunities for incremental improvements.
  • Proactive mindset with sound judgment on when to escalate issues or ask for guidance.
  • Comfort operating in a fast-paced, execution-focused environment.
  • Strong customer service skills and mindset.

Responsibilities

  • Execute end-to-end contract workflows including intake validation, drafting support, redlining coordination, approvals, and signature routing.
  • Manage a high volume of vendor contracts, renewals, and amendments while maintaining strong accuracy and adherence to SLAs.
  • Ensure compliance with internal policies, approval thresholds, and contracting playbooks.
  • Track contract status across multiple workflows and proactively follow up to remove blockers and drive timely execution.
  • Maintain clean and accurate contract data across systems (e.g., CLM, SaaS management, and project management tools).
  • Identify and resolve operational bottlenecks in contract workflows.
  • Support continuous improvement of vendor management processes, templates, and intake mechanisms.
  • Contribute to documentation and standardization of repeatable processes.
  • Serve as a point of contact for routine vendor management requests and contract-related inquiries.
  • Coordinate across Legal, Finance, Security, and business stakeholders to ensure timely execution.
  • Communicate clearly on status, risks, and required actions to stakeholders.
  • Deliver strong internal customer support by ensuring stakeholders receive responsive, transparent, and service-oriented contract management throughout the engagement lifecycle.
  • Support vendor onboarding and offboarding activities.
  • Assist in tracking vendor usage, renewals, and basic spend insights.
  • Escalate risks or inconsistencies to senior team members when needed.

Benefits

  • Generous employer match on employee 401(k) contributions.
  • Paid time off to volunteer.
  • Funding for select family-forming benefits.
  • Relocation support.
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