Box Truck Delivery Driver

HD Supply•Gresham, OR

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. The role requires operating a company or rental vehicle during the average work week, an acceptable Motor Vehicle Record (MVR), and a valid driver’s license. MVRs are continuously monitored for employees selected for the position. Under general supervision, the driver uses judgment within well-defined policies, procedures, and techniques. Work is typically reviewed regularly by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The work environment is typically comfortable, with regular exposure to conditions that may cause discomfort or a moderate risk of accident or illness. Intermittent periods of continuous physical exertion may be required, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward materials or equipment. Overnight travel is typically less than 10% of the time.

Requirements

  • Valid driver’s license.
  • Acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored.
  • Generally 2–5 years of experience in the area of responsibility.
  • Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward materials or equipment.

Nice To Haves

  • Prior experience delivering merchandise to customers using a box truck or similar vehicle.
  • At least 1 year of experience operating material handling equipment.
  • No more than 2 minor accidents in the past rolling 3 years.
  • No more than 2 moving violations in the past rolling 3 years.
  • Wholesale distribution experience.
  • High school diploma or GED is strongly preferred.
  • Specialized skills training or certification may be required.

Responsibilities

  • Deliver customer orders safely within a service area, address order issues with customers, follow planned routes, and comply with traffic laws and safety regulations.
  • Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
  • Provide professional and polite customer service during deliveries.
  • Review order manifests to confirm customer orders and daily routes are complete and accurate.
  • Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
  • Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
  • Prepare and maintain vehicle and customer order records according to company policies and procedures.
  • Contact customers with delivery status updates.
  • Provide management with feedback on escalated customer service and sales-related issues.
  • Inspect and maintain delivery vehicles.
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