Box Office Ticket Agent

Legends Global•Long Beach, CA

2d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Ticket Seller at the Long Beach Convention & Entertainment Center. Responsible for ticket sales for shows or events by performing the following duties. Essential Duties and Responsibilities Include the following. Other duties may be assigned.

Requirements

Ability to work the ticket window with minimal supervision
Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
Must have professional attitude and appearance
High school diploma or general education degree (GED)
1 or more years related experience and/or training
Or equivalent combination of education and experience
Ability to count money, make change accurately
Ability to listen and follow instructions
Ability to input data into a computer to record sales transactions
Good communications skills. Listens and gets clarification; Responds well to questions.
Able to read and interpret written information
Good problem-solving skills and organizational ability
Ability to work independently and as a member of the team
Good customer service skills and sense of public relations
Knowledge of computers.

Nice To Haves

Box office or guest services background preferred
Experience in computerized ticket systems preferred.

Responsibilities

Opens and or closes ticket window as required.
Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
Completes daily ticket sales report.
Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
Efficiently and courteously answers questions concerning prices, seating and events.
Gives information concerning coming attractions.
Files various records and reports.
Performs related clerical work as assigned.