Box Office Supervisor (Part Time)

ASM Global • Oakland, CA

8d • Onsite

About The Position

This part-time position is a lead role responsible for the supervision of part-time ticket sellers at the box office. The supervisor will also handle box office duties during non-event times, including group sales, consignment, comp tickets, and reporting. The pay rate for this part-time hourly position is $32.00.

Requirements

• A minimum of 2 years’ experience in a supervisory role.
• Experience in a Box Office role
• Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner.
• Work with a sense of urgency and priority
• Ability to work independently and as part of a team.
• Strong interpersonal and customer service skills
• Must be available nights, weekends and holidays.
• Ability to interact with all levels of staff including management and clients.
• High School Diploma or equivalent
• Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word
• Excellent organizational, problem solving, written, and verbal communication skills required.
• Strong attention to detail is required and comfortable working with data.

Nice To Haves

• Computer skills including Ticketmaster and AXS ticketing systems
• BA/BS Degree Preferred

Responsibilities

• Open/Close box office as necessary.
• Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
• Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
• Sell tickets to events via Ticketmaster or AXS as needed.
• Provide excellent customer service to all patrons.
• Set an example and serve as a leader to all ticket sellers.
• Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems.
• Pre-interview any potential new hires.
• Perform other duties and responsibilities as assigned by the Box Office management staff.

Benefits

• Legends Global is an inclusive culture that strives to be a leader in diversity and social and environmental issues.
• We create new opportunities for team members to grow and develop their skills and careers.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED