Box Office Supervisor (Part Time)

ASM Global•Oakland, CA
•Onsite

About The Position

This part-time position is a lead role responsible for the supervision of part-time ticket sellers at the box office. The supervisor will also handle box office duties during non-event times, including group sales, consignment, comp tickets, and reporting. The pay rate for this part-time hourly position is $32.00.

Requirements

  • A minimum of 2 years’ experience in a supervisory role.
  • Experience in a Box Office role
  • Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner.
  • Work with a sense of urgency and priority
  • Ability to work independently and as part of a team.
  • Strong interpersonal and customer service skills
  • Must be available nights, weekends and holidays.
  • Ability to interact with all levels of staff including management and clients.
  • High School Diploma or equivalent
  • Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word
  • Excellent organizational, problem solving, written, and verbal communication skills required.
  • Strong attention to detail is required and comfortable working with data.

Nice To Haves

  • Computer skills including Ticketmaster and AXS ticketing systems
  • BA/BS Degree Preferred

Responsibilities

  • Open/Close box office as necessary.
  • Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
  • Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
  • Sell tickets to events via Ticketmaster or AXS as needed.
  • Provide excellent customer service to all patrons.
  • Set an example and serve as a leader to all ticket sellers.
  • Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems.
  • Pre-interview any potential new hires.
  • Perform other duties and responsibilities as assigned by the Box Office management staff.

Benefits

  • Legends Global is an inclusive culture that strives to be a leader in diversity and social and environmental issues.
  • We create new opportunities for team members to grow and develop their skills and careers.
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