Box Office Supervisor (Part Time)

Legends Global•Oakland, CA
•Onsite

About The Position

This part time position is a lead who is responsible for supervision of part time ticket sellers at the box office. They are also responsible for box office duties during non-event time including group sales, consignment, comp tickets and reporting. Part Time Hourly Wage $32.00

Requirements

  • A minimum of 2 years’ experience in a supervisory role.
  • Experience in a Box Office role
  • Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner.
  • Work with a sense of urgency and priority
  • Ability to work independently and as part of a team.
  • Strong interpersonal and customer service skills
  • Must be available nights, weekends and holidays.
  • Ability to interact with all levels of staff including management and clients.
  • Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word
  • Excellent organizational, problem solving, written, and verbal communication skills required.
  • Strong attention to detail is required and comfortable working with data.

Nice To Haves

  • Computer skills including Ticketmaster and AXS ticketing systems (preferred but not essential).

Responsibilities

  • Open/Close box office as necessary.
  • Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
  • Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
  • Sell tickets to events via Ticketmaster or AXS as needed.
  • Provide excellent customer service to all patrons.
  • Set an example and serve as a leader to all ticket sellers.
  • Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems.
  • Pre-interview any potential new hires
  • Perform other duties and responsibilities as assigned by the Box Office management staff.

Benefits

  • Legends Global is the world's leading venue management and services company, connecting people through the power of live experience.
  • We are an inclusive culture that strives to be a leader in diversity and social and environmental issues.
  • We create new opportunities for team members to grow and develop their skills and careers .
  • Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
  • VEVRAA Federal Contractor.
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