Box Office Representative
About The Position
The Florida Panthers are seeking a Box Office Representative to be responsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. This role requires proper handling of credit card transactions and availability on nights and weekends. The Florida Panthers organization is committed to building a world-class sports and entertainment platform, focusing on delivering an elite guest experience, deepening community connections, and growing the sport for the next generation. The organization operates four facilities in Broward County and is owned by Vincent J. Viola, whose foundation of selfless service shapes the organization's identity. The Panthers' pillar program, "Heroes Among Us," honors military veterans, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther, and growing youth hockey. The organization is deeply committed to empowering and strengthening the diverse communities of South Florida.
Requirements
- Assist in selling concert/event/hockey tickets to patrons
- Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
- Accurately complete credit card transactions
- Provide excellent customer service to all clients and customers as well as internal staff.
- Perform other duties as assigned by the Box Office Manager or Supervisor.
- Assist Sales and Service Representatives with questions and troubleshooting
Responsibilities
- Assist in selling concert/event/hockey tickets to patrons
- Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
- Accurately complete credit card transactions
- Provide excellent customer service to all clients and customers as well as internal staff.
- Perform other duties as assigned by the Box Office Manager or Supervisor.
- Assist Sales and Service Representatives with questions and troubleshooting
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
