Box Office Representative

Ilitch Sports + Entertainment • Detroit, MI

8d • Onsite

About The Position

The Event Ticket Seller is responsible for executing ticket transactions at Little Caesars Arena. Reconciles daily sales and performs other clerical duties.

Requirements

• High school diploma or general education degree (GED).
• One to three months related experience and/or training.
• Possess the highest integrity and ethical standards.
• Knowledge of customer service principles and practice.
• Excellent verbal and written skills.
• Computer literate – ability to navigate through multiple screens and application systems.
• Active listening and attention to detail.
• Self-sufficient and dependable.
• Appropriate business acumen including professional appearance and demeanor.

Nice To Haves

• Experience working in the sports and entertainment industry.
• Knowledge with Ticketmaster system.

Responsibilities

• Conducts single game/event ticket sale transactions at the box office and phone center.
• Handle ADA phone orders and respond to customer questions.
• Distribute will call tickets for events and games.
• Provide information to patrons concerning events and games as well as ticket policies.
• Assist with printing and processing of season and group ticket orders.
• Reconcile and balance on a daily check out log.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED