Box Office Attendant | Part-Time | Enmarket Arena
Oak View Group•Savannah, GA
•Onsite
About The Position
The Box Office Attendant will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations related to ticket sales, will call, digital ticketing, parking, and answering questions related to events. The ideal candidate will be detail-oriented, patient, and have some customer service experience with the capability to learn the ticketing system that is used at the box office. In this role, the candidate will have the capability of working normal box office hours during the day as well as working events.
Requirements
- Availability to work flexible hours during weekdays, events, weekends, and holidays.
- High school diploma or equivalent experience required.
- Must be adaptable and patient with the ability to work in a fast-paced, high-volume environment.
- Demonstrate ability in communication, problem-solving, and customer service.
Nice To Haves
- Previous customer service and retail sales experience preferred.
- Experience with events, guest relations, and/or box office is preferred.
Responsibilities
- Provide friendly customer service on both event and non-event days in the box office.
- Offer information and answer questions via the phone in the box office.
- Perform ticket selling functions using Ticketmaster sales software (will train).
- Distribute Will Call.
- Assist customers with digital ticketing issues.
- Perform other duties as assigned by Box Office Manager or Assistant Box Office Manager.
Benefits
- 401(k) Savings Plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
