Box Office Attendant

Legends Global • Glendale, AZ

3d • Onsite

About The Position

LEGENDS GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE The Box Office Attendant is responsible for assisting guests with all ticketing needs, including purchasing tickets and distributing pre-arranged tickets through will call. This role serves as a key point of contact for patrons and contributes to a positive and welcoming guest experience. In addition to ticketing transactions the Box Office Attendant provides general information about Desert Diamond Arena including event details, schedules and venue policies.

Requirements

• A minimum education level of Highschool Diploma or its equivalency
• Minimum of 0-1 years’ work experience
• Must be 18 years of age or older
• High School Diploma or GED preferred
• Must be able to work in a fast paced environment
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods
• Must exhibit excellent communication and customer service skills
• Must have an understanding or have the ability to learn basic computer skills and Desert Diamond Arena’s Ticketing Platform
• Must also have the ability to work varied shifts with can include weekdays, evenings, weekends and holidays

Nice To Haves

• Previous experience in retail, customer service or live event/entertainment ticketing space preferred but is not required

Responsibilities

• Service Guests in a friendly and professional manner
• Assist guests with ticket purchases
• Accurate distribution of will call tickets to guests for various events
• Assist guests with general information regarding Desert Diamond Arena
• Accurately reconcile all sales and will call receipts
• Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED