BOX OFFICE ASSOCIATE

The Hobby Center for the Performing Arts • Houston, TX

1d

About The Position

The Hobby Center for the Performing Arts is seeking a part time person for employment. The Box Office Associate provides exemplary customer service to our Hobby Center patrons by selling tickets and assisting with any necessary information.

Preferred candidates will have experience in customer service. Knowledge of Ticketmaster and/or Tessitura as well as experience in performing arts box office are a plus.

Requirements

• Calculate mathematical computations and handle financial transaction accurately in a fast-paced environment
• Follow all policies/procedures, risk management, health and safety protocols, rules, regulations, and emergency procedures established at the facility
• Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner
• Maintain an effective working relationship with patrons, clients, employees, and others
• Maintain a customer service-oriented attitude
• Ability to work long and irregular hours that may vary due to events and may include day, evening, weekends, and holidays.
• High School diploma or GED
• Box office or guest services background preferred
• Cash handling experience preferred
• Operate computerized ticketing system and standard office equipment

Nice To Haves

• experience in customer service
• Knowledge of Ticketmaster and/or Tessitura as well as experience in performing arts box office

Responsibilities

• Answer incoming calls regarding Hobby Center events
• Answer incoming e-mail inquiries
• Sell single tickets and subscriptions at the box office
• Exchange tickets for season subscribers
• Reconcile cash drawer at the end of each shift
• May perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED