Box Office Assistant
About The Position
Nelson Hall, a professional 342-seat concert hall located on the beautiful Elim Park campus in Cheshire, CT, is seeking a customer-focused and detail-oriented Box Office Sales Associate for a job-sharing position. This is an excellent opportunity for someone who enjoys working with people and has a passion for the performing arts. Experience a Workplace Where Culture, Wellness, and Purpose Come Together Step into a uniquely inspiring environment where meaningful work meets a mission-driven culture. As a nonprofit, faith-based organization, we are dedicated to redefining senior living—celebrating life, dignity, and connection in everything we do. Here, you’ll have the opportunity to build genuine relationships and witness the impact of your care each day. Be part of a mission that matters Form meaningful connections Thrive in a supportive, values-driven workplace Choose a career with purpose and lasting impact Discover the difference. See it for yourself at Elimpark.org
Requirements
- High school diploma or equivalent
- Previous sales or customer service experience
- Strong communication, organization, and attention-to-detail skills
- Proficiency with Microsoft Office
- Experience with ticketing systems; Tix experience preferred
- Ability to work independently and as part of a team
- Reliable, professional, and customer-focused
- Flexibility to work evenings, weekends, and additional hours during busy periods
Nice To Haves
- Tix experience preferred
Responsibilities
- Process ticket sales in person, by phone, and online
- Provide friendly, professional customer service and respond to patron inquiries
- Develop group sales leads and assist with group sales and lunch reservations
- Monitor attendance and box office sales and maintain accurate transaction records
- Balance and secure the sales drawer and prepare routine sales reports
- Prepare ticket orders and confirmations
- Manage usher recruitment, scheduling, and assignments
- Assist with show-night preparations, special events, promotions, and season launches
- Maintain ticketing system information, including loading new seasons
- Assist with administrative projects, mailings, and other duties as needed
Benefits
- medical insurance
- company-paid life insurance
- long-term disability coverage
- paid time off (PTO)
- Additional employee discounts and benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
