Box Office Agent

Live Nation Entertainment•Toronto, ON

3d•Onsite

About The Position

We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Toronto area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.

Requirements

Minimum of 1-year experience in sales and/or customer service
General office and cash experience are preferred
Must be available for flexible working hours which includes evenings, weekends, and holidays
Basic foundation and understanding of event ticketing
Strong verbal and written communication skills
Ability to accommodate an extremely flexible and fluid work schedule
Service oriented, with strong organizational skills
Go-getter with the ability to work under pressure and with minimal supervision
Must be detail-oriented with the ability to multi-task and juggle competing priorities
A passion for live events – music, pop culture, arts and theatre, and family events!

Responsibilities

Providing exceptional front-line customer service to ticket purchasers
Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
Working with Archtics and TM Host systems on a regular basis
Balance and account for cash and credit card receipts from sales transactions
Organizing and distributing “will-call” tickets
Fostering and maintaining a positive attitude towards the company and its activities

Benefits

generous vacation
healthcare
retirement benefits
student loan repayment
tuition reimbursement
six months of paid caregiver leave for new parents including fostering
perks like Roadie Babies helping new parents care for their babies on work trips
access to free live events through our exclusive employee ticketing program

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