Box Office Attendant

WonderWorks • Panama City Beach, FL

1d • Onsite

About The Position

WonderWorks is an indoor amusement park that combines education and entertainment with over 100 hands-on exhibits. WonderWorks PCB is seeking Box Office Attendants to be the first point of contact for guests. This role involves welcoming guests into the attraction, providing valuable information, and setting a positive tone for their experience inside the upside-down building. Box Office Attendants are crucial for positive ticket sale interactions.

Requirements

• Excellent communication skills and customer service skills
• Observational skills to ensure safe practices and recognize guest needs
• Basic mathematical skills, as needed to make change
• Ability to stand or walk throughout the work area for prolonged periods
• Ability to lift and/or move up to 25 pounds
• Ability to work any shift including nights, weekends, and holidays

Nice To Haves

• Previous themed entertainment and sales experience is preferred

Responsibilities

• Greet, welcome, and interact with all guests as they enter and exit the attraction
• Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service
• Accurately process transactions through a point-of-sale system including proper cash handling in a high-volume environment
• Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable
• Answer phones and courteously redirect calls to the appropriate department
• Maintain a clean and organized work environment
• Perform other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed