Box Office Agent

Live Nation Entertainment • Edmonton, AB

47d • Onsite

About The Position

We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Edmonton area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.

Requirements

• Minimum of 1-year experience in sales and/or customer service
• Basic foundation and understanding of event ticketing
• General office and cash experience are preferred
• Ability to accommodate an extremely flexible and fluid work schedule
• Must be available for flexible working hours which includes evenings, weekends, and holidays

Nice To Haves

• Service oriented, with strong organizational skills
• Go-getter with the ability to work under pressure and with minimal supervision
• Must be detail-oriented with the ability to multi-task and juggle competing priorities
• Strong verbal and written communication skills
• Proficiency in Word, PowerPoint, and Excel
• A passion for live events – music, pop culture, arts and theatre, and family events!

Responsibilities

• Providing exceptional front-line customer service to ticket purchasers
• Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
• Working with Archtics and TM Host systems on a regular basis
• Balance and account for cash and credit card receipts from sakes transactions
• Organizing and distributing “will-call” tickets
• Fostering and maintaining a positive attitude towards the company and its activities

Benefits

• We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
• Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• And of course, access to free live events through our exclusive employee ticketing program.
• Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees