Bowling and Events Staff

Round One Entertainment • Seattle, WA

9d • Onsite

About The Position

This position is responsible for providing exceptional customer service while supporting the operation of the Bowling Department. Applicants must hold a high school diploma or GED. Open availability, especially nights and weekends, is preferred. The employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Requirements

• High School Diploma or GED
• High School diploma
• One to two years experience in a hospitality or retail environment.

Nice To Haves

• Open availability, especially nights and weekends, is preferred.
• Into video games, bowling, or karaoke.
• Friendly and outgoing.
• Enjoy being around people and working in a fun environment.

Responsibilities

• Operates POS system to collect payments and allocate bowling lanes, lend out facility and/or equipment (karaoke, billiards, darts, ping pong).
• Under the direction of Bowling Management, promotes and conducts marketing events such as Moon Light Strike game.
• Resets and cleans the facility once customers are done using them. (Lanes, Karaoke rooms, billiard tables, ping pong and dart areas).
• Conducts and manages lane maintenance and repairs on bowling lanes, pinsetters, and other bowling related equipment.
• Checks conditions of all equipment and conducts generic maintenance and repair.
• Conducts all opening and closing procedures.
• Opening and closing cash tills, and organizing membership/game cards and coupons.
• Provides customers with bowling tips and techniques.
• Answering phone calls for all general inquiries.
• Conduct sales.
• Conducts inventory procedure in accordance with company guidelines.
• Conducts lane maintenance in accordance with company guidelines.
• Conducts restroom checks and cleaning.
• Resets, cleans and maintains shoes in the auto shoeser and also conducts laundry of rags.
• Responds responsively, politely with friendly demeanor to customers’ requests.
• Assists with party reservations and hosting parties/events.
• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED