Boutique Sales Representative

International Shoppes•Houston, TX

4d•Onsite

About The Position

The Boutique Sales Representative at Houston International Airport provides excellent and specialized customer service by engaging with clients to best understand their needs. International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951. We are currently located in New York's JFK International Airport; Terminals 1,4 and 5, Washington DC's Dulles International Airport; Terminal B, Connecticut's Bradley International Airport; Main Terminal, Houston's George Bush Intercontinental Airport; Terminals C & D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui. Our offerings also extend to luxury watches and fine jewelry, providing travelers with a truly elevated shopping experience. We are currently seeking an experienced Boutique Sales Associate to join our dynamic team and contribute to our tradition of excellence in travel retail.

Requirements

MUST have relevant luxury retail sales experience and possess exceptional customer service skills.
Previous luxury retail sales experience required.
Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
Ability to effectively communicate with customers, peers and management.
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.
Minimum of 2 years of luxury retail experience.
Valid passport required, subject to International and/ or Domestic travel.
Strong selling capabilities and notable customer service skills.
Elevated ability to communicate effectively both written and orally.
Talented negotiation prowess with a passion for the art of selling.
Ability to attend team meetings and / or brand trainings.
Must be able to work flexible schedule throughout the week.
All candidates will be required to complete a thorough Port Authority Security background check.

Nice To Haves

Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
A powerful communicator, handling clients with personal care, putting them at the center of every decision.
The ability to meet and exceed sales objectives.
Desire to learn and expand on product knowledge.
Ability to establish a welcoming and approachable luxury environment.
Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
Being a master of storytelling and the art of asking engaging questions.
Bilingual is a PLUS

Responsibilities

Provides excellent and specialized customer service by engaging with clients to best understand their needs.
Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity.
Create a long-term authentic bond with clients by making them feel the experience is truly about them.
Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
Attend all required training sessions held by the vendor and/or International Shoppes.