Boutique Manager

Richemont • Miami, FL

1d • $110,000 - $120,000

About The Position

A. Lange & Söhne is seeking a Boutique Manager with an entrepreneurial spirit, a solution-oriented approach, and a can-do attitude. The manager takes ownership of the boutique business, ensuring budgets and sales goals are achieved, client presentations and services meet expectations, and daily operations run effectively. The role includes leading the team, developing client portfolios, driving sales, and supporting all sales-floor functions.

Requirements

• Bachelor’s degree.
• At least 6 years of prior experience in luxury retail management and boutique operations, including management of direct reports.
• Can-do attitude and understanding of luxury retail sales-floor operations.
• Critical-thinking and solution-oriented skills.
• Initiative, conscientiousness, and reliable follow-through on responsibilities.
• Flexibility and adaptability in work responsibilities.
• Availability and flexibility to work days, nights, weekends, holidays, and store openings and closings as business needs require.
• Strong verbal, written, and organizational skills.
• Team-player spirit and ability to work well in a group or team.
• Proficiency with MS Office, including expertise in Excel.
• Ability to lift up to 40 pounds.

Nice To Haves

• Proficiency with SAP.
• A secondary language.

Responsibilities

• Achieve and exceed individual sales goals, team-member sales goals, and overall boutique KPIs.
• Drive sales and customer service to consistently meet or exceed sales targets and KPIs.
• Maintain strong knowledge of boutique business and identify opportunities to implement proactive, effective sales strategies.
• Partner with management to develop client strategies that build long-term relationships and increase business opportunities.
• Anticipate business needs and proactively activate plans to minimize disruptions.
• Enforce and follow Richemont Group and A. Lange & Söhne operational and audit policies and procedures.
• Maintain the boutique according to brand standards.
• Manage daily back-of-house operations.
• Lead hiring and recruiting, motivate and support the boutique team, retain talent, and foster cohesive teamwork.
• Build a high-performing team through strategic talent evaluation and planning.
• Support reporting on sales data and performance as needed.
• Oversee daily boutique opening and closing and ensure adequate business coverage.
• Assist with special projects as needed.

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Life insurance and disability benefits.
• 401(k) with employer match.
• Paid time off.
• Wellness reimbursement benefit.
• Access to an employee assistance program.
• Volunteer days off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager