Boutique Fitness Studio Manager - Aurora
About The Position
We are seeking a confident and energetic Studio Manager who loves people and sales with equal enthusiasm. The ideal candidate will be positive and enthusiastic, with a passion for supporting our team and community. This role requires a love for coaching and developing a team, as well as an extreme passion for sales and customer service. The Studio Manager will oversee all studio functionality including Sales, Operations, and Member Services. Member Support Specialists will report directly to the Studio Manager, who in turn reports directly to the District Manager. This is a growing company, promising ample opportunity for growth, development, and challenge in a fast-changing environment.
Requirements
- 2+ years of retail, restaurant, fitness, or hotel SALES experience
- 2+ years of Leadership experience
- Confident in generating personal sales and training Member Support Specialists in sales
- Ability to work independently and collaborate with Leadership Team
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Excellent communication and strong interpersonal skills in person AND via text/chat/email
- Ability to excel in a fast-changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy with the ability to handle confidential information
- Ability to work harmoniously with co-workers, clients, and the general public
- Proficiency with computers and studio software
- Willingness to GROW and LEARN!
Nice To Haves
- Outgoing extrovert that LOVES PEOPLE
- POSITIVE and ENTHUSIASTIC
- Love for coaching and developing a team
- Extreme passion for SALES and customer service
- FRIENDLY and willing to learn
- Building relationships with new and existing teammates and members
Responsibilities
- Lead generation including Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into free introductory class
- Drive Membership sales through outside sales and business development efforts
- Manage staff schedule
- Ensuring that studio retail/products are stocked with accurate inventory counts
- Lead, Manage and Hold Accountable - Member Support Specialists
- Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
- Independently make decisions related to high-level customer service
- Collect outstanding dues
- Maintain cleanliness and organization of the Pilates studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature are stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Any other duties as assigned
Benefits
- Medical Benefits Available
- PTO and Paid Holidays
- Opportunity to bonus, based on performance
- Unlimited growth potential within the company
- FREE Pilates classes and employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
